Waiters assist restaurant patrons by noting their order, serving tables their requested meals, and preparing bills at the end of the table's meal. Waiters are also responsible for asking customers if they are satisfied with their meal and providing any assistance should the customer not be satisfied.
The success of every restaurant lies in the manner in which it takes care of it's customers. Well trained staff will always deliver high quality service, hence improving customer experience and increasing revenue. Here are the 10 steps of service every waiter must know:
Greet the guests
Offer a beverage
Serve beverages and offer an appetizer
Take food order
Serve food
Two-five minute check back
Clear plates and glassware
Suggest desserts and after dinner drinks
Present the bill