A Virtual Receptionist is just like the receptionist of your company, who sits near the entrance, to answer the queries of people visiting you. A virtual receptionist service can be highly beneficial for small businesses in growing their sales and saving their time so that they can focus more on the quality of their products/services.
Call answering
Outbound calling
Call recording
Call scripting
Appointments scheduling
Order processing
Taking messages
Replying to the messages received
Call transfer
Live chat
Mobile application for easy and instant access to information about your calls and messages to reach your clients as soon as possible
Creating reports based on data collected from the calls